- brellinAsked on December 03, 2014 at 12:29 PM
Hi, I don't receive email when someone fill the form on the website.
Email alerts are active.
Please, can you help me?Page URL:
- JotForm SupportKiranAnswered on December 03, 2014 at 03:38 PM
I've submitted your JotForm to test the email alerts and I see that the emails are sent successfully.
You can also check the email history log from your account now by following the instructions provided in the guide below :
Please check if the email are landing in spam/junk folders and no filters are applied for these emails. Also, please go through the following guide that helps you in troubleshooting email delivery issues .
Please get back to us if the issue still persists. We will be happy to look into this issue further.