What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is this possible to use different email templates for a from owner and a form user

    Asked by wtucker0092 on December 03, 2014 at 02:59 PM
    Okay would it be possible to "hide" that text so that I get in the email
    but the customer does not see it on the form?
  • Profile Image
    JotForm Support

    Answered by Mike_T on December 03, 2014 at 05:39 PM

    We have two types of the form email alerts.

    1) Email Notifications to the specified recipient(s). It is usually a form owner's email.

    Setting Up Email Notifications

    2) Email Autoresponders to the form users.

    Creating a Form Autoresponder

    Both types of email alerts have separate email templates, so you can have different content on the emails to you and to your customers.

    If you need any further assistance on this, please let us know.