Why am I unable to edit my form?

  • coachjaytee
    Asked on December 3, 2014 at 3:41 PM
  • jonathan
    Replied on December 3, 2014 at 6:13 PM

    Hi,

    Can you please provide us more details about the issue?

    Was there any error message shown when you cannot edit the form in the Form Builder?

    I checked your jotform account/username coachjaytee  it is Active and does not have any issue. So, there should be no issue editing your forms.

    Try this process also.

    1. Clear your browser's cache

    2. Close your browser

    3. Open your browser and login to JotForm at http://www.jotform.com/login

    4. Click on My Forms http://www.jotform.com/myforms/

    5. Select your form and edit

    See if this process works.

    Inform us if issue persist.

    Thanks!