What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I unable to edit my form?

    Asked by coachjaytee on December 03, 2014 at 03:41 PM
    edit form cannot edit
  • Profile Image
    JotForm Support

    Answered by jonathan on December 03, 2014 at 06:13 PM

    Hi,

    Can you please provide us more details about the issue?

    Was there any error message shown when you cannot edit the form in the Form Builder?

    I checked your jotform account/username coachjaytee  it is Active and does not have any issue. So, there should be no issue editing your forms.

    Try this process also.

    1. Clear your browser's cache

    2. Close your browser

    3. Open your browser and login to JotForm at http://www.jotform.com/login

    4. Click on My Forms http://www.jotform.com/myforms/

    5. Select your form and edit

    See if this process works.

    Inform us if issue persist.

    Thanks!