Not able to enter info in form during Edit mode in the Form Builder

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    Asked on December 03, 2014 at 03:52 PM

    Hi, I'm brand new to jotform.

    Upon entering your site I was immediately presented with a screen that has a Contact Us form.

    I was in the Setup & Embed tab, and I tried entering information in the fields (Your Name, Your E-mail address, etc), and nothing happened. No text appeared in the fields when I typed.

    I am simply looking for a simple form to add to my website and was told this was the place to come, but nothing is working.

    Please advise.

    Mac OS 10.8.2 on Google Chrome

  • Profile Image
    Answered on December 03, 2014 at 06:29 PM

    Hi Dave,

    Thank you for contacting us.

    I also recommend that you signup for an account first. Use this link

     to signup using your email account.

    As to your current question, you must be trying to test fill-in the form while you were in the Edit Mode within the Form Builder. So it will not work that way.

    What you need to do first is click on the Preview button in the toolbar and you can now test your form


    Hope this help. Inform us if you need further assistance.