What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to enter info in form during Edit mode in the Form Builder

    Asked by Dave  on December 03, 2014 at 03:52 PM

    Hi, I'm brand new to jotform.

    Upon entering your site I was immediately presented with a screen that has a Contact Us form.

    I was in the Setup & Embed tab, and I tried entering information in the fields (Your Name, Your E-mail address, etc), and nothing happened. No text appeared in the fields when I typed.

    I am simply looking for a simple form to add to my website and was told this was the place to come, but nothing is working.

    Please advise.

    Mac OS 10.8.2 on Google Chrome

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    JotForm Support

    Answered by jonathan on December 03, 2014 at 06:29 PM

    Hi Dave,

    Thank you for contacting us.

    I also recommend that you signup for an account first. Use this link http://www.jotform.com/signup

     to signup using your email account.

    As to your current question, you must be trying to test fill-in the form while you were in the Edit Mode within the Form Builder. So it will not work that way.

    What you need to do first is click on the Preview button in the toolbar and you can now test your form


    Hope this help. Inform us if you need further assistance.