-
treybradAsked on December 3, 2014 at 4:30 PM
Used T&C widget on this form and after adding the first, it continued to replicate itself. Now it won't allow me to delete any of them. What to do?
-
jonathanReplied on December 3, 2014 at 6:53 PM
Hi,
I am not really sure what happened why you have multiple Terms & Condition widgets on your jotform http://www.jotformpro.com/form/41930641197961
I could not reproduced this issue. If you can describe to us the steps how this happen in your form, we will check further.
I can only have multiple widget on the form if click the widget multiple times and add it on the form.
As to how to remove them, please refer to this screenshot
Please inform us if issue still persist.
Thanks.
-
treybradReplied on December 3, 2014 at 7:41 PMAfter setting up the first T&C I proceeded to the Form Designer. When I returned to the form builder screen the T&C setup screen continued to popup and each time I clicked OK. Once it stopped I was unable to delete the fields by following the process that you describe below. I would ask that you access my account where you will see the fields are inactive and cannot be deleted.
Form: Nae Nae Dance Contest
Account Login:
treybrad
tb1339
Trey Brady
Flava Consulting
trey@flavaconsulting.com
www.flavaconsulting.com
619.708.2009
... -
Ashwin JotForm SupportReplied on December 3, 2014 at 11:34 PM
Hello Trey,
You should be able to delete the widget without any problem. I did not want to delete it form your form and it has submission data and I am not sure which T&C widget you want to retain.
I have cloned your form and removed all the T&C widget except one. Please take a look at the following cloned form: http://form.jotformpro.com/form/43368702331956?
Feel free to clone this form in your account. The following guide should help you in form cloning: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Thank you!
-
treybradReplied on December 4, 2014 at 12:41 PMThanks for the help.
Trey Brady
Flava Consulting
trey@flavaconsulting.com
www.flavaconsulting.com
619.708.2009
... -
David JotForm SupportReplied on December 4, 2014 at 1:50 PM
On behalf of my colleagues you are very welcome! Let us know if there is anything else we can help you with and we will be happy to do so.