What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are your Captcha widgets working?

    Asked by jrpta on December 03, 2014 at 05:08 PM

    Your captcha widgets are not working on your forms. I have also noticed that they have stop working on my forms as well.Is something wrong with your widgets?

    Page URL:
    http://form.jotform.co/form/42667028779873

    My Forms
  • Profile Image
    JotForm Support

    Answered by Kiran on December 03, 2014 at 07:40 PM

    I am not able to see any issue with the captcha widget on your JotForm. Please see the recorded session below.

    Please try clearing the browser cache by following the instructions provided in 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache 

    to see if that helps.

    Also, please explain a little more on what you have noticed about the issue with the widget? It would be great if you can provide us with a screenshot. This would help us in investigating the issue.

    Please get back to us if you need further assistance. We will be happy to help.