What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I speak to a live person?

    Asked by photoculture on September 28, 2011 at 03:11 AM

    Your support forms are great, but I'd give anything for just 5 mins on the phone with someone! I can't find the answers to the questions I have, and don't have another 2 hours to give to the search. Please let me know, and thank you. 

     

    Leigh

  • Profile Image

    Answered by allanftd on September 28, 2011 at 07:03 AM

    Hi Leigh,

    We're sorry but at this time, we do not have phone support available. We feel that our current support forum has been effective in addressing the questions and issues of our more than 500,000 users. Also, as part of our commitment to continuously improve our service, we have recently beefed up our technical support staff with more team members.

    Feel free to ask as many questions as you can, and we will answer them for you as quickly as possible. Should you need to provide sensitive information, you can make your message private.

    Thank you for using JotForm!

    Cheers,

    Allan