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  • Profile Image

    'Please take short first' error message when trying to submit the form

    Asked by stokesgm on December 03, 2014 at 10:03 PM

    When I submit my forms I keep getting error message that says "Please take a shot first" and nothing more. The form will not submit.

    I have not changed any of the forms but they will not submit, they just say "Please wait".  On another form we don't get an error message we just get "Please wait" but it never goes through.  

    Page URL:
    http://form.jotform.us/form/41275577069161

    My Forms message please wait another form
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    JotForm Support

    Answered by Welvin on December 04, 2014 at 01:06 AM

    Hi,

    That's because you have a Take Photo widget to your form. The widget will ask your permission to access your camera then you will have to take a photo of yourself before you can submit the form. For example, see the screenshot below:

    I hope that clarifies everything and answers your question.

    Thanks