What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    mail destinataire à reception

    Asked by danimattou1 on December 04, 2014 at 02:56 AM



    j'aimerais savoir s'il est possible que quand un client envoi un formulaire, je le reçoive par le biais de son mail et non pas du mail de jotform. Pour que je puisse répondre directement.


    Actuellement quand je reçoit un formulaire, dans le mail de réception il est indiqué "de : =?UTF-8?B??= <noreply@jotform.com>

  • Profile Image
    JotForm Support

    Answered by EltonCris on December 04, 2014 at 05:22 AM


    Set the email field as the Reply-To Email so whenever you click reply, the user's email address will be automatically set as the recipient email.

    Another alternative method is to use Mandrill. Here's a guide for that: http://www.jotform.me/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    If you come across any issues, let us know.


  • Profile Image

    Answered by danimattou1 on December 04, 2014 at 05:31 AM
    New response receivedje ne comprend rien
  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2014 at 06:53 AM