What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What do I do when the google spreadsheet integration fails?

    Asked by richmondyoungwriters on December 04, 2014 at 06:58 AM

    I am trying to make the "Writer's Kit Order Form" a google spreadsheet but it's either turned into PDF's or failed completely. Advice?

    order form
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    JotForm Support

    Answered by Welvin on December 04, 2014 at 08:45 AM

    Hi,

    Please try to remove the current integration, clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache and reconnect the integration. Check if that works. Please update us here.

    Thanks