What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button of the form is missing on IE

    Asked by GPKarting on December 04, 2014 at 10:13 AM

    While viewing our website in Internet Explorer, customers do not see the submit button on our Gift Card page, http://gpindoor.com/gpk-gift-cards/.   It shows up in Chrome just fine.  

    Is this something you can help me with? We are promoting our Gift Cards today and this is a huge issue. 

    Thanks, 

    Lynn Hall
    614-246-3278 x222

    Page URL:
    http://gpindoor.com/gpk-gift-cards/

    card gift thanks and
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 04, 2014 at 11:19 AM

    Hi Lynn,

    Extending the iframe height found on the iframe embed code should fixed it. Height of 2255px should be fine. Example: You can also re-embed your form using this embed code.

    <iframe width="300" height="150" id="JotFormIFrame" src="//form.jotformpro.com/form/42718323605957" frameborder="0" scrolling="no" style="border: currentColor; border-image: none; width: 100%; height: 2255px;"></iframe>

    Hope this helps. Thanks!