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    People who tries to complete my forms get to an error

    Asked by Julia  on December 04, 2014 at 11:38 AM

    Well, everyone who tries to complete one form of mine says that this error appears: 

    And i've checked and it really is going on.

    So, I have also checked if it is a Limit Problem, but in my preferences it says that all of the limit options are "No limited". 

    Page URL:

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    JotForm Support

    Answered by david on December 04, 2014 at 12:21 PM


    The form you referenced is associated with a "Guest" account.  Unregistered accounts are allowed very few submissions where as if you register your account it will then be moved to a "Free" account.  This will allow for up to 100 submissions, rather than the 20 for "Guest" accounts.  Simply register your account using the same email address and your form will be usable once again.