What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error message: Please correct captcha when I try to email a form.

    Asked by gerald3029 on December 04, 2014 at 12:51 PM


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    Answered by boundfortravel on December 04, 2014 at 01:32 PM

    I just posted about the same thing.  No answer yet.

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    JotForm Support

    Answered by Mike_T on December 04, 2014 at 02:57 PM

    @Gerald3029, @Boundfortravel,

    I was able to reproduce that error when I tested the Email Invitation option on a Starter plan.

    Now it has been escalated to our Development Team. In the meantime, you might consider manually emailing the form link.

    We will update this thread once the issue is fixed.

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    Answered by lrobinson on December 04, 2014 at 03:00 PM

    same problem.  will try to manually email form link as suggested.

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    Answered by raul on December 04, 2014 at 04:00 PM


    Thank you for letting us know, you'll also be notified when an update comes up regarding this issue.
    Best Regards.