Required field data is not included in the email notification

  • salsanda
    Asked on December 4, 2014 at 4:43 PM

    Hello, I still have a problem with the form plugin JotForm, on my go fill out the form, send to my e-mail, and the form appears with one empty field, and the field must not be empty.

    Required field data is not included in the email notification Image 1 Screenshot 20

    You see an empty box, and it must be filled, I have tried all the options, nothing happens. What could be the problem?

     

  • Kiran Support Team Lead
    Replied on December 4, 2014 at 5:43 PM

    I've cloned your JotForm to my account to see what is the issue. I see that the field is set to {input6} in the email notification.

    Required field data is not included in the email notification Image 1 Screenshot 40

    However, when I see the field properties it is not input6 and set to 1.

    Required field data is not included in the email notification Image 2 Screenshot 51

    Please right-click on the Предмет 1 field and select Show Properties to edit the field name to input6 resolve this issue.

    Required field data is not included in the email notification Image 3 Screenshot 62

    Now, close the settings window and save the form. Test the JotForm to see if the field data is included on your notification.

    Let us know if we can be any further help. Thanks!