What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my old formdeveloper.com account?

    Asked by Crista  on December 04, 2014 at 05:46 PM

    I have an old formdeveloper.com account. When I log in there it says "Login to JotForm" now. Have you migrated? Jotform.com doesn't seem to recognize me as a valid user. But when I log in to formdeveloper.com now there is no further information, no support, no links to cancel. Thank you.

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    JotForm Support

    Answered by Charlie on December 04, 2014 at 06:50 PM

    Hi Crista,

    It seems that that website is not in our domain, but it can be a self hosted version of our Form builder app, probably a private company that purchase licensing and used for personal and business. If you are working with a company associated with building forms, I suggest that you contact them regarding your account. 

    This is our official website www.jotform.com, you can also sign up for a free account if you want to try our Form builder.

     

    Thank you.

     

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    Answered by NearlyNaked on December 04, 2014 at 07:42 PM

    Thanks Charlie. Just came back to update this saying that I figured it out. It was indeed someone that was running a hosted licensed version or some such, but apparently long since stopped updating!

    Just signed up with JotForm for real! And am creating my first forms. :)

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    JotForm Support

    Answered by Charlie on December 04, 2014 at 07:55 PM

    I'm glad that everything seems good now. Feel free to explore our Form builder.

    If I may also suggest, please do have time to visit the following links to help you get started.

    1. Frequently Asked Questions 

    2. A comprehensive User Guide 

    3. JotForm Official YouTube Channel for Video Tutorials

     

    If you need any assistance or have any other concerns, feel free to open up a new thread here in the forum, we'll be more than happy to assist you.

    Thank you and have a great day :)