How long does it take to upgrade an account?

  • Goff5
    Asked on December 4, 2014 at 6:34 PM

    I downgraded our account prematurely and now I need to upgrade to Premium. How long does this take?

  • Kiran Support Team Lead
    Replied on December 4, 2014 at 7:14 PM

    I see that your account (Goff5) is holding free status now and it seems that you have reached your monthly quota of payments allowed. If you upgrade your account to premium, the change of the account status is instant since it is an online payment. Please make sure that you are logged into your account while upgrading. 

    Let us know if you have any questions in this regard. We will be happy to help.