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  • Profile Image

    The Check Boxes on My Form Don't Work

    Asked by RATEX on December 04, 2014 at 06:40 PM

    When I complete and submit the form ALL of the content for each box

    shows up in the delivered form results;/ instead of the content for the

    selected item.

    The problem is with the at http://ratexcredit.com/sign/program.htm

    Please help, thank you... Sandy.

    Page URL:
    http://ratexcredit.com/sign/program.htm

    check problem content selected all
  • Profile Image
    JotForm Support

    Answered by abajan on December 04, 2014 at 07:38 PM

    Hi Sandy,

    You mentioned "checkboxes" but the jotform embedded in the web page to which you referred has none:


    It does have dropdowns though:


    The thing is, after cloning the form and doing a test submission I was unable to replicate the issue. Both the notification and the submissions page of my clone only showed one choice per dropdown. I also checked the submissions page of the form in your account and couldn't find anything unusual there either.

    Perhaps a screenshot of the issue may help me to better understand it. Please see the following guide which was originally posted by a colleague (Welvin):

    METHOD 1 (EASIEST)

    1. Click on Insert/Edit image button

    2. Click on the "Upload" button

     

    3. Click on Choose File and look in your local folders.

    4. Click on Submit

     

     

    METHOD 2 

    This is VERY useful when you need to inject Custom CSS that requires image URL's. Please check the steps below:

    1. Go to: https://www.jotform.com/help/image_upload.php?naked=true

    2. Click "Choose File" button and choose your image file (should be in JPG or PNG format and not more than 500KB)

    3. Click "Send Image" to upload (you should be able to see the file successfully uploaded in the image section)

    4. Select and Copy the direct file URL from the "Image URL" box

    5. In our forum editor, click the "Insert/Edit Image" button:

    6. Paste link in the "Source" box:

    **Dimensions boxes are automatically filled by the editor and used the actual image width and height. You can change it if you wish.***

    That's it! :)


    Thanks