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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm not being able to see an error message when the form has errors

    Asked by SGC_CAFS on December 05, 2014 at 05:53 AM

    I need that when the conditions aren´t correct in one form field and you press the send button, don´t sending mail and an error message appears

    Page URL:

  • Profile Image

    Answered by raul on December 05, 2014 at 11:16 AM

    Your form is already configured to show an error message below the send button when there are errors present in your form, such as required fields not being entered.

    Are you not being able to see these error messages on your side? Or maybe you're referring to different conditions?

    Please provide us more details about the issue you're experiencing and we'll be happy to help.

  • Profile Image

    Answered by SGC_CAFS on December 09, 2014 at 03:32 AM

    Yes, I can see the error message when a required field is not completed on the form, but I want that when a required field is completed with a value that is not correct, the send button doesn´t appear, or when you click the send button, appear a mistake because that field isn´t completed correctly

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    JotForm Support

    Answered by Charlie on December 09, 2014 at 08:50 AM


    If you want to put limits to your form fields, you can do this with the following methods below.

    1. Using the Validation option.


    2. Another way is to use Conditions. 

    You can set a rule on when an input field (this includes: greater or less than, equal to, not equal to, contains, etc...), if a rule is not met the submit button will be hidden.


    I hope this helps. Let us know if you need further assistance on this.

    Thank you.


  • Profile Image

    Answered by SGC_CAFS on December 10, 2014 at 05:01 AM

    In this form:


    The condition:

    If Numero de obra field Contains xxxxx

    Then Hide Enviar

    not working

    The order is in "Numero de obra"


    Thank You

  • Profile Image
    JotForm Support

    Answered by Charlie on December 10, 2014 at 08:11 AM


    This is because you have a lot of rules applied in one form field that repeats the action of Hiding the "Enviar". This causes conflict on which one is a priority.


    Also, rather than using the "Hide" action, it's better to use the "Show" condition, this would be a lesser conflict in your rules. I see that you have multiple "Enviar" which is a submit button, is this correct? You can use "Page Breaks" to divide your form into different parts. 

    I hope this helps.

    Thank you.