I'm not being able to see an error message when the form has errors

  • SGC_CAFS
    Asked on December 5, 2014 at 5:53 AM

    I need that when the conditions aren´t correct in one form field and you press the send button, don´t sending mail and an error message appears

  • raul
    Replied on December 5, 2014 at 11:16 AM

    Your form is already configured to show an error message below the send button when there are errors present in your form, such as required fields not being entered.

    Im not being able to see an error message when the form has errors Image 1 Screenshot 20

    Are you not being able to see these error messages on your side? Or maybe you're referring to different conditions?

    Please provide us more details about the issue you're experiencing and we'll be happy to help.
    Thanks.

  • SGC_CAFS
    Replied on December 9, 2014 at 3:32 AM

    Yes, I can see the error message when a required field is not completed on the form, but I want that when a required field is completed with a value that is not correct, the send button doesn´t appear, or when you click the send button, appear a mistake because that field isn´t completed correctly

  • Charlie
    Replied on December 9, 2014 at 8:50 AM

    Hi,

    If you want to put limits to your form fields, you can do this with the following methods below.

    1. Using the Validation option.

    Im not being able to see an error message when the form has errors Image 1 Screenshot 40

     

    2. Another way is to use Conditions. 

    Im not being able to see an error message when the form has errors Image 2 Screenshot 51

    You can set a rule on when an input field (this includes: greater or less than, equal to, not equal to, contains, etc...), if a rule is not met the submit button will be hidden.

    Im not being able to see an error message when the form has errors Image 3 Screenshot 62

     

    I hope this helps. Let us know if you need further assistance on this.

    Thank you.

     

  • SGC_CAFS
    Replied on December 10, 2014 at 5:01 AM

    In this form:

    http://form.jotformpro.com/form/43431876573967

    The condition:

    If Numero de obra field Contains xxxxx

    Then Hide Enviar

    not working

    Im not being able to see an error message when the form has errors Image 1 Screenshot 20

    The order is in "Numero de obra"

     

    Thank You

  • Charlie
    Replied on December 10, 2014 at 8:11 AM

    Hi,

    This is because you have a lot of rules applied in one form field that repeats the action of Hiding the "Enviar". This causes conflict on which one is a priority.

    Im not being able to see an error message when the form has errors Image 1 Screenshot 20

     

    Also, rather than using the "Hide" action, it's better to use the "Show" condition, this would be a lesser conflict in your rules. I see that you have multiple "Enviar" which is a submit button, is this correct? You can use "Page Breaks" to divide your form into different parts. 

    I hope this helps.

    Thank you.