- kwillmottAsked on December 05, 2014 at 10:42 AM
Hi I have a form embedded into our site that allows for credit card processing which is attached to Authorize.net. I was just told by a client that it is not working. Is there a way to test it?
Url's are as follows:
It is embed here:
Any help would be greatly appreciated.
- raulAnswered on December 05, 2014 at 01:14 PM
Yes, you can test your payment integration using the sandbox mode. Please refer to this guide: https://www.jotform.com/help/221-How-to-Test-Authorize-net-Payment-Tool-on-Sandbox-Mode
Is this happening with just one of your clients? You can also check your incomplete payments to check more details about the received errors.
The error I saw on your website while testing is the following:
You should check the entered credentials in your payment integration to validate they're correct.
Let us know if you have further questions.