What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Email Newsletters app: Feature to track and save the email analytics (open, read, delete, etc.)

    Asked by izen on December 05, 2014 at 10:42 AM
    4. And, track the email opens and clicks to show report on backend.
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    JotForm Support

    Answered by Charlie on December 05, 2014 at 01:06 PM


    I see that this is a feature request from your end for the new JotForm Email Newsletter App. We appreciate your feedback and we're glad that you find it useful. We'll continue to innovate functionality and improve our users' experience.

    I've escalated this to our developers and technical team, unfortunately, I'm unable to provide an exact date to when this will be considered and/or implemented. But rest assure that they are now aware of it.

    Thank you. 

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    Answered by izen on December 06, 2014 at 03:05 AM

    Thanks for the update. No probs, ready to wait over here :)

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    JotForm Support

    Answered by EltonCris on December 06, 2014 at 02:42 PM

    How about using any of these analytics widgets?


    Google Analytics is I think the most powerful one when it comes to analytics solution. http://widgets.jotform.com/widget/google_analytics

    You can also use Mandrill for the email tracking. http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Hope this helps. Thank you!

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    JotForm Support

    Answered by Welvin on May 11, 2015 at 03:09 PM

    Just an update, we have now released our native Form Analytics. This will help you track down your form responses without the need to integrate any third party providers.

    Check it out here: https://www.jotform.com/blog/150-Introducing-Form-Analytics.

    In My Forms page, you can access analytics by selecting the form. Clicking "More" button and "Form Analytics":