What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will changing upload field send the files to email?

    Asked by fundcapital on December 05, 2014 at 02:08 PM

    We have Solve CRM integrated with JotForm. Currently, there's an upload function and if I replace that with a different upload fields, are we still going to receive the uploaded files in the email?

    Basically, I want to make sure that whatever is uploaded in our form, we receive it in our email.

    JotForm crm uploaded files different
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    JotForm Support

    Answered by Kiran on December 05, 2014 at 03:28 PM

    I understand that you want to replace the current multiple files supported upload function with different upload fields and want to know if the uploaded files received in the notification email. Yes. The files uploaded through different upload files can also be received in the notification email. Generally, newly added fields shall be added automatically to the notifier when using default notification email. However, you might need to check this in the notification email and edit the notifier to add the newly added upload fields if necessary.

    Let us know if you have any other questions. We will be happy to help. Thank you!!

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    Answered by fundcapital on December 06, 2014 at 12:48 PM

    Thank you Kiran. That answers my question.

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    JotForm Support

    Answered by Kiran on December 06, 2014 at 03:21 PM

    You are welcome. Please do not hesitate to get back to us if you have any other questions. We will be happy to help.

    Thank you!!