What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I click on the Test Email button the email is being sent to my email address

    Asked by smorgantx on December 05, 2014 at 03:09 PM

    I followed instructions on how to change email address for recipient.  I had created a duplicate questionnaire, and this one will go to a work partner.  I clicked Edit Form, then went to EMAIL icon, then notifications. I entered new email address in area at bottom right where there is a prompt for recipient, then saved. When I clicked to TEST email address, my name still shows up.  Is this because i am the account administrator?  Or, is there something I am missing here?  Just need to have this particular form to go to someone other than me!

    recipient recipient email change recipient email
  • Profile Image

    Answered by raul on December 05, 2014 at 04:18 PM

    I assume that you're referring to this form: http://www.jotform.us/form/43385427015150. Is that correct?

    Please note that even when the notifier has been configured with a different email address, the test email notification will always be sent the form's owner email address (in this case yours). If you want to test the notifier, then you need to make a testing submission which will trigger the notification and an email will be sent to the configured email address.

    Let us know if this helps.
    Best Regards.