Is the Total in Payment Tools available also for Calculation

  • DanBlum
    Asked on December 5, 2014 at 7:02 PM
    Second question:  is the total for one of these product payment tools available for calculations
  • Kiran Support Team Lead
    Replied on December 5, 2014 at 7:57 PM

    Do you mean to have the value of total from payment tool to calculate with something else? Could you please explain a little more about your requirement? 

    We will wait for your response.

    By the way, I see that you are collecting creditcard information normally which is not secure and is not allowed through JotForm. This is considered as phishing activity and leads to suspension of your account. Please refer to our terms of usage for more information on phishing. We request you to remove these fields immediately from your JotForm or integrate one of our payment tools to collect your payments.

    Let us know if you have any questions in this regard.

    Thank you!!

  • DanBlum
    Replied on December 5, 2014 at 8:22 PM

    Wow.  Thanks for the information on Phishing.  Is it possible to call you or you call me?

     

    About the non-integrated payment tool, I don't recall downloading anything special like you indicated.  Did you see the payment construct in the form I indicated?  Is that what I did and I just am not remembering?  What I wanted to do was use a calculated field to show the sum of the value of the non-integrated payment construct to another number ($) field.   I  have considered just putting the "other $ field" into the payment construct, but have non-technical reasons to prefer not to.  If I can't do the calculation, I will put the added $ field into the payment construct, but again, that is not my preference because the items in the payment construct are dissimilar to the item in the added $ number field.  

    I tried to get the field id for the payment construct in order to reference it in building the formula in the  calculation field.  I go to the properties of the payment construct and see no id, nor is the "question" label listed in the choice of fields to use in the calculation.   Hence my question. 

     

  • Dan Blum
    Replied on December 6, 2014 at 9:16 AM

    You have interpreted my question just the opposite.  I want to pass the total from the the non-integrated payment tool  (call it "A") to a separate calculated field in the form (call it "B") .  In the calculated field (B), I will add the value from another field (call it "C") to A.    

    I think you are merely telling me what you know how to do...but not what I am asking. Read carefully:

    I tried to do the calculation that I describe above, but in the wizard that assists with the entering the calculation, field A (the non-integrated payment total) is not listed in the choice of fields.  Further, when I separately look at the properties of "A", there is no field identifier listed.  I thought I might use this identifier to enter it in the calculation (Field B's formula) myself since it was not in the list of fields. 

    Does this imply that there is a limitation that the total from a non-integrated payment field is not available for reference in a separate calculated field?

     

  • Dan Blum
    Replied on December 6, 2014 at 12:09 PM

    That would work.  Can you tell me what he constructs you used ...or give me access to the edit of that form?

     

    Thanks.

  • Kiran Support Team Lead
    Replied on December 6, 2014 at 3:19 PM

    Hello Dan,

    You can clone the JotForm provided by Shadae into your account so that you can make modifications to it.

    Please refer to the guide below to clone a JotForm from a URL

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Hope this information helps. Let us know if you need further assistance.

    Thank you!

  • DanBlum
    Replied on December 6, 2014 at 4:40 PM

    Ok.  Thanks.  I still have a question about the sample form you created.  (By the way...thanks very much for doing that!)  In the Member Day hidden field (and the 3 others like it), you use conditions to insert from Member Individual Day and Member Individual Day Quantity.  I don't see where the multiply is indicated to multiply these two together.  They appear to me to be just concatenated beside each other. I am missing some concept apparently. Yet in the Purchase Total field you just add this value to the  other similar fields.  Where does multiply price times quantity get specified???

  • DanBlum
    Replied on December 6, 2014 at 5:36 PM

    Ok.  Thanks.  I still have a question about the sample form you created.  (By the way...thanks very much for doing that!)  In the Member Day hidden field (and the 3 others like it), you use conditions to insert from Member Individual Day and Member Individual Day Quantity.  I don't see where the multiply is indicated to multiply these two together.  They appear to me to be just concatenated beside each other. I am missing some concept apparently. Yet in the Purchase Total field you just add this value to the  other similar fields.  Where does multiply price times quantity get specified???

  • Kiran Support Team Lead
    Replied on December 6, 2014 at 6:51 PM

    I believe that you are referring to the following similar hidden fields.

    Is the Total in Payment Tools available also for Calculation Image 1 Screenshot 30

    As we see on this window, the field names are apprearing to be concatenated. But, when you click on that condition to edit or view, you can see the actual calculation being done in the backend.

    Is the Total in Payment Tools available also for Calculation Image 2 Screenshot 41

    Hope this answers your question. If you are referring to something else, please let us know. We will be happy to look into this issue further.

    Thank you!!