What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Increased submissions

    Asked by lonestarlimo on December 05, 2014 at 07:31 PM

    how long before increased submissions is updated?  I just shared and got 25 more but it still says I'm over quota. 

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    Answered by Shadae on December 06, 2014 at 07:15 AM

    Hi lonestarlimo,

    Thank you for sharing JotForm. I am seeing where your additional submissions have been applied to your account.

    Please sign out of your account, clear your browser cache and sign back in. You should see the changes applied once that is done.

    I hope this helps, please inform us if you need further assistance.