Email alerts are not delivering

  • microgroup
    Asked on December 6, 2014 at 12:40 AM

    Dear Team

    No email alerts are delivering from jot form , please do the needs as

  • KadeJM
    Replied on December 6, 2014 at 1:26 PM

    Okay so you mean that you aren't receiving your email notifications?

    Is this happening on any specific jotforms or is it all of them? 

    Can you please share with us an example of one of your jotforms that has been giving you this issue so that we can investigate it?

    I would suggest looking at your Email History to verify which emails are being sent out for your jotforms by our mailserver. Also, you can check your email recipient addresses with our bounce tool.

    If you have any further issues with this then please refer to this guide here.