What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email alerts are not delivering

    Asked by microgroup on December 06, 2014 at 12:40 AM

    Dear Team

    No email alerts are delivering from jot form , please do the needs as

  • Profile Image

    Answered by KadeJM on December 06, 2014 at 01:26 PM

    Okay so you mean that you aren't receiving your email notifications?

    Is this happening on any specific jotforms or is it all of them? 

    Can you please share with us an example of one of your jotforms that has been giving you this issue so that we can investigate it?

    I would suggest looking at your Email History to verify which emails are being sent out for your jotforms by our mailserver. Also, you can check your email recipient addresses with our bounce tool.

    If you have any further issues with this then please refer to this guide here.