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    How can I make sure that the notification is being sent to my client?

    Asked by mistertj164 on December 06, 2014 at 03:19 AM

    Please help, I cant figure out how to have the form I create be sent to my client's email address. I already clicked "Edit Form", "email Alerts", clicked my notification button, then changed the email address with the "Reply-to and Recipient Settings" and changed the email there on the bottom right however when I click the "Test Email" button, it goes to my email address.


    how do I have the form sent somewhere else?




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    Answered by KadeJM on December 06, 2014 at 02:58 PM

    The reason you are not able to get it to go to your client's email address is because you have to fill it in to test it. Clicking the Test Email button will only send to your account email address by default because that is the email address used to populate your forms each time you make a new one.

    This is all mentioned in this guide - http://www.jotform.com/help/25-Setting-Up-Email-Notifications