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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Language problem, the flags don't match the language it shows.

    Asked by StudioCorvus on December 06, 2014 at 08:53 AM

    Hello!
    Jotform is an awesome tool! The connection with dropbox is perfect for my purpose! Thanks a lot for this.

    However, there's 2 problems I faced:

    First, the language problem. Although the form recognizes the right language of the form (Dutch and English), the flags don't match the language it shows. So, when I click "Dutch" it shows the English text and when i click "English", it shows the Dutch text. Exactly, the other way around! Haha! While this is not a huge problem, it may cause confusion.

    The other issue is the responsive problem. This seems to work PERFECTLY on desktop (when I resize my browser window). However, on actual devices such as iPad and iPhone the form is not completely visible and seems to get cut off.

    Please see my form here:

    http://studiocorvus.com/en/start-project


    Thanks for the information and help!

    Page URL:
    http://studiocorvus.com/en/start-project

    problem JotForm dropbox ipad
  • Profile Image
    JotForm Support

    Answered by BDAVID on December 06, 2014 at 04:29 PM

    It is quite odd, I tried to figure it out, but still did not find the problem, what I did was cloning your form on my account remove the language option and clear forms cache, then add the language option again, and that seemed to solved the issue:

    Here is my form: http://form.jotformpro.com/form/43396096910966?

    You can clone it in your account if you want to. Regarding your second question, it will be addressed on this thread.  Let us know if you have more questions, we will be glad to assist you.

  • Profile Image

    Answered by StudioCorvus on December 06, 2014 at 05:08 PM

    Hi thanks for this. 
    With this in mind I decided to translate the form and all it's fields and placeholders in the form builder to Dutch as my main language and do the translation in English.
    That actually seemed to fix this problem! Thanks for checking in.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 07, 2014 at 01:48 AM

    That's great to know! And yes, if your default language and or if the Jotform website language is Dutch, you should use it as the main language of the form before adding another.

    Let us know if you need any further assistance. 

    Have a great day!