What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will removing the https stop my account from being shut down tomorrow?

    Asked by Jim Fox on September 28, 2011 at 04:11 PM

    Hello Allan, Thank you for the answer a few minutes ago about the message I recieved saying my account was being shut down because of more than 10 SSLs.  I switched to https because it was one of the suggestions on the Jotform Twitter to try to get around the hacking of the Jotform site that was a problem last weekend. It was not made clear in the suggestion that this would cause problems with SSLs. Because of the answer you gave me above, I changed back to http. Will my free account still be shut down tomorrow at noon? Regards, Jim F

    Page URL:
    http://www.jotform.com/form/12562019245

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    JotForm Support

    Answered by Mike_T on September 28, 2011 at 07:37 PM

    Hello Jim,

    I believe that  JotForm support team will review this thread as soon as possible and will not let your account to be banned. Enjoy using such a great service :)

    Best regards,
    Mike

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    JotForm Support

    Answered by mliz on September 29, 2011 at 03:24 AM

    Hi there,

    You have used up to 6 of the SSL submissions as long as you already have removed the ssl on the embed forms and do not reach the limit of 10 SSL submissions before the end of the month then it should be fine. The counter for the quota limits will be reset on the first day of October.

    Let us know if you have questions.