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  • Profile Image

    Cannot get email or log in

    Asked by Chris  on December 06, 2014 at 12:32 PM

    I cannot access my account.  I do not know my log in info.  Site was done by a developer and he did not save info.  Also not receiving emails from my form on my website.  Also not receiving emails when I hit "forgot Password" and it asks for my email and states that an email has been sent.  Maybe it was sent..... but I am not receiving it.  This is very frustrating....... please help!

    Page URL:
    www.buckyandgigi.com/contact

    email Emails forgot password site my account
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 07, 2014 at 12:00 AM

    Your email address was in our bounce list. I've removed from it now.

    Also, You have 2 accounts associated with such emails

    BuckyandGigi

    nerdclownfl

    Please reset any of those by clicking on the "forgot password?" link and an email with reset instructions will arrive to that email address.