What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I try to log in it says my account has been suspended....Why?

    Asked by Will  on December 06, 2014 at 11:07 PM

    Due to <a target="_blank" href="https://www.jotform.com/terms" ><b><u>terms of use</u></b></a> violation, your account has been suspended.<br>It was suspected to be used for phishing. If you think this is a mistake please <a target="_blank" href="http://www.interlogy.com/contact.html?jotform=yes" ><b><u>contact us</u></b></a> to resolve this issue.

    my account JotForm target interlogy www
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    JotForm Support

    Answered by ashwin_d on December 07, 2014 at 04:01 AM

    Hello Will,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!