What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many Monthly Submissions does FREE Subscription have

    Asked by chapelledefuveau on December 07, 2014 at 07:02 PM
    So, because I am using the free Jotform account, that will mean I only get 10 submissions from someone a month correct? I was under the impression that I would be able to embed the form on my site and get 100. Is there any other way around this? Or is my only option to pay for Jotform so that I have unlimited SSL submissions or look for another free service? I anticipate some months having around 50-75 submissions.
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    JotForm Support

    Answered by ashwin_d on December 07, 2014 at 11:30 PM

    Hello chapelledefuveau,

    Please be noted that in free account, you can receive up to 100 normal / non secure, 10 SSL / secure and 10 payment submissions per month. If any of the limit is reached, all your forms will be disabled. 

    If your anticipate that you will be receiving 50-75 submission only, you do not have to upgrade your account and free account should be sufficient. The only thing you need to ensure that you do not embed your form with its SSL / secure embed code or you do not have any payment question in your form. 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!