Can't downgrade/

  • imagemojo
    Asked on December 8, 2014 at 12:07 AM

    1. Try to downgrade, system hangs wit dialog box saying "wait". Waited 1 hour and no response.

    2. Tried cancelling and re-subscribing system did not allow.

     

    HELP!!!

  • Ashwin JotForm Support
    Replied on December 8, 2014 at 5:41 AM

    Hello imagemojo,

    I'm sorry for the trouble caused to you.

    Upon your request, I have cancelled your economy yearly subscription with order #INT131217-8727-78434. You will not be billed again.

    Thank you!