- imagemojoAsked on December 08, 2014 at 12:07 AM
1. Try to downgrade, system hangs wit dialog box saying "wait". Waited 1 hour and no response.
2. Tried cancelling and re-subscribing system did not allow.
- JotForm Supportashwin_dAnswered on December 08, 2014 at 05:41 AM
I'm sorry for the trouble caused to you.
Upon your request, I have cancelled your economy yearly subscription with order #INT131217-8727-78434. You will not be billed again.