What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Dropbox Integration: form fails when someone is uploading a file bigger than 300MBAsked by frank_d on December 08, 2014 at 12:11 AM
I created a Dropbox form, and I notice that no matter what I do, the form will always fail when someone is uploading a file bigger than 300 MBs.
I upped the max file size setting several times, to no avail.
This is really frustrating, because I am paying a subscription just for that specific function. And my customers are not happy I have to constantly apologize for these failures.
Unfortunately, Dropbox Integration API only supports a maximum of 300MB of file per upload. Uploading more than this will cause the failure to your form.
Please check this guide: