- frank_dAsked on December 08, 2014 at 12:11 AM
I created a Dropbox form, and I notice that no matter what I do, the form will always fail when someone is uploading a file bigger than 300 MBs.
I upped the max file size setting several times, to no avail.
This is really frustrating, because I am paying a subscription just for that specific function. And my customers are not happy I have to constantly apologize for these failures.
Please advise.Page URL:
- JotForm SupportWelvinAnswered on December 08, 2014 at 05:45 AM
Unfortunately, Dropbox Integration API only supports a maximum of 300MB of file per upload. Uploading more than this will cause the failure to your form.
Please check this guide: