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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Date Picker widget does not accept date format setting

    Asked by mktaxi on December 08, 2014 at 12:16 AM

    Hi,

    We have a problem with the date widget. It does not display the date according to the format we preset. It only displays it like m/d/y however it is set to y/m/d in the notification emails.

    Could you please look into it?

    Thank you!

    MK Taxi

    Page URL:
    http://form.jotform.me/form/41391289177463

    date widget Emails problem format in the notification
  • Profile Image

    Answered by val on December 08, 2014 at 05:45 AM

    Hi MK Taxi,

    Upon checking your form, I did tried to sent sample email to my email account and I see your date format is correct as in "y/m/d", check screenshot below.

     

    Thanks.

     

  • Profile Image

    Answered by mktaxi on December 08, 2014 at 07:26 AM

    Well, thanks for trying to help. Now please look at the date format you just marked for me to prove that there is no problem and check it again. It is m/d/y. This is my problem. I would like to set it to y/m/d but even if I do, the date will come in m/d/y format.

    Could you please look into it again?

    Thanks.

  • Profile Image

    Answered by val on December 08, 2014 at 08:08 AM

    Hi,

    Sorry about that, Now I was able to replicate the issue and I see the problem, This issue are escalated now to the Developer Team and we will receive an update through this thread.

     

    Thank you!

  • Profile Image
    JotForm Support

    Answered by TitusN on December 15, 2014 at 08:54 AM

    Hello,

    The issue is now fixed - any date format you configure in the widget settings will be reflected on the date picker and your submissions. 

    If you still experience further challenges, please let us know. 

    Cheers!