Not receiving autoresponders

  • Profile Image
    crashtackle
    Asked on December 08, 2014 at 03:57 AM

    Hello, The autoresponders do not seem to be working... supposed to go to user after they send form.

     

    Have check spam boxes and still nothing.

  • Profile Image
    Welvin
    Answered on December 08, 2014 at 06:21 AM

    Hi,

    That's because you haven't selected the email field as your recipient to the autoresponder email settings. Here's a screenshot of your current settings:

    Kindly re-check and select the email field. After that, your submitters should receive the email. If not, update this thread so we can check further.

    Thanks