What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account suspended.

    Asked by amalaizat on December 08, 2014 at 06:44 AM

    I have followed the steps given. However I am stuck at step 3.

    When I click Preview, it says Form not Found. Please help.



    This is a re-post of a comment on How to Save Forms and Continue Later

    preview 3 step stuck
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 08, 2014 at 07:57 AM

    Hello amalaizat,

    Upon checking your account I found that it's suspended by our anti-phishing system. That is the reason why you are getting this "Form not Found" error message.

    We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!