What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I download files and submission information?

    Asked by cursocapcar on December 08, 2014 at 06:55 AM
    All I need to download files and information of those who sent the form data that I created in Jot Form. How do I do this?


    information form data download files download submissions form information
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    JotForm Support

    Answered by KadeJM on December 08, 2014 at 07:58 AM

    To download the files and information this can be done one of two ways.

    Option One - The most common way is via an email notification which coincides with your jotform that in turn provides you with the data and links to the files. One should already be set up by default when you first create your form and it would be sent to your account email address.

    Option Two - The second way is by checking this when viewing your submissions directly in your jotform account when you are logged into the website. Simply select your form, click submissions, and wallah! From there you'll be able to go through them and even click on the links to download it.

  • Profile Image

    Answered by cursocapcar on December 08, 2014 at 08:04 AM

    I want to download all the files together

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    JotForm Support

    Answered by abajan on December 08, 2014 at 08:32 AM

    When any of the buttons highlighted below is clicked, are you saying that not all of the form's submissions are downloaded?


    Please clarify.

    Thanks

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    JotForm Support

    Answered by abajan on December 08, 2014 at 08:35 AM

    If you need to provide screenshots to help explain the issue, please see the following:

    METHOD 1 (EASIEST)

    1. Click on Insert/Edit image button

    2. Click on the "Upload" button

     

    3. Click on Choose File and look in your local folders.

    4. Click on Submit

     

     

    METHOD 2 

    This is VERY useful when you need to inject Custom CSS that requires image URL's. Please check the steps below:

    1. Go to: https://www.jotform.com/help/image_upload.php?naked=true

    2. Click "Choose File" button and choose your image file (should be in JPG or PNG format and not more than 500KB)

    3. Click "Send Image" to upload (you should be able to see the file successfully uploaded in the image section)

    4. Select and Copy the direct file URL from the "Image URL" box

    5. In our forum editor, click the "Insert/Edit Image" button:

    6. Paste link in the "Source" box:

    **Dimensions boxes are automatically filled by the editor and used the actual image width and height. You can change it if you wish.***

    That's it! :)


    Thanks