What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form possibly not showing

    Asked by akotoulas on September 28, 2011 at 09:40 PM

    I cannot test for this (and no one has complaint) but I am wondering if there are instances where the forms will not display on someone's browser because of a firewall or something else?

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    JotForm Support

    Answered by mliz on September 29, 2011 at 03:54 AM

    Hi akotoulas,

    It is possible that forms may be blocked because of the high level security on the firewall. Another cause is the broswer settings. Forms created with JotForm makes use of Java Script for validation this has to be enabled in the browser otherwise it would cause an issue.

    Below are links for instructions on how to enable JavaScript in different browsers.

    http://support.mozilla.com/en-US/kb/JavaScript
    http://www.ehow.com/how_6927197_turn-javascript-google-chrome.html
    http://www.ehow.com/how_5962535_enable-javascript-ie8.html

    Hope this helps.