Form possibly not showing

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    akotoulas
    Asked on September 28, 2011 at 09:40 PM

    I cannot test for this (and no one has complaint) but I am wondering if there are instances where the forms will not display on someone's browser because of a firewall or something else?

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    mliz
    Answered on September 29, 2011 at 03:54 AM

    Hi akotoulas,

    It is possible that forms may be blocked because of the high level security on the firewall. Another cause is the broswer settings. Forms created with JotForm makes use of Java Script for validation this has to be enabled in the browser otherwise it would cause an issue.

    Below are links for instructions on how to enable JavaScript in different browsers.

    http://support.mozilla.com/en-US/kb/JavaScript
    http://www.ehow.com/how_6927197_turn-javascript-google-chrome.html
    http://www.ehow.com/how_5962535_enable-javascript-ie8.html

    Hope this helps.