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    Unable to see all submissions form the report downloaded

    Asked by HospiraFoundation on December 08, 2014 at 12:49 PM
    we have around 10,600 responses but when I pull a report, it only pulls 10,000 responses so we're missing several hundred - and we still hve five days left in the voting period.

    We purchased an option with 100,000 responses so we should be fine - can you help me figure this out?

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    JotForm Support Manager

    Answered by Jeanette on December 08, 2014 at 02:57 PM

    That's because there is a limit to download, but if you follow the guide below, it will download by batch of 5000 per queue.

    How to Partially Download Form Submissions as Excel/CSV/PDF?

    Do get back to this thread should you need further assistance to donwload your submissions