What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will I see the changes in my account once I upgrade?

    Asked by BigKGant on December 08, 2014 at 01:19 PM

    I purchased an upgrade and it is still showing only 100 submissions 100 mb of data etc.  I received the confirmation email with the link to my account, but it still says I have a free one. 

    my account Submissions and 100 submissions
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    JotForm Support Manager

    Answered by Jeanette on December 08, 2014 at 03:23 PM

    Your account is on Paid status now, sorry for the inconvenience.