What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do we get a pdf file of our submission?

    Asked by adodd on December 08, 2014 at 04:21 PM

    You said that we should try using "Download" pdf instead of "Get PDF" however that doesn't work either. Is there any other way we can get a pdf file of our information easily?


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    JotForm Support

    Answered by Mike_T on December 08, 2014 at 05:44 PM

    This is possible to include a right PDF download link into the form Email Notification.

    The PDFs are also placed to the document sharing services (if you use integration on form).

    In case you need to get the PDF of some old submission, provide us with the information about the entry in question. We can provide you with the direct download link.

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    Answered by adodd on December 09, 2014 at 09:11 AM

    Why can’t we just click on the pdf button and then print as we have always done?

    Steve Harrison

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    JotForm Support

    Answered by ashwin_d on December 09, 2014 at 12:11 PM

    Hello Steve,

    It seems you have one more thread for similar issue :  http://www.jotform.com/answers/471158-Get-PDF-and-Download-PDF-WKPDF-didn-t-return-any-data-error-message

    My colleague have already sent the bug report to our back end team and one of our developer is already looking into this issue.

    Thank you!