What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting form not found error message.

    Asked by westernqbclub on December 08, 2014 at 09:05 PM

    I have a donation form that I just started today for donations going to a family for Christmas. Now this error! This does not make us look good. I just signed up for a year of service. Not so impressed now with your services.



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    JotForm Support

    Answered by ashwin_d on December 08, 2014 at 10:26 PM

    Hello westernqbclub,

    I'm sorry for the trouble caused to you.

    Upon checking your account, I found that it is already active. It seems one of my colleague have already taken care of your account issues. 

    Do test your form again and get back to us if the issue persists.

    Thank you!