I upgraded but it is not reflected in my account

  • kodokan
    Asked on December 8, 2014 at 9:37 PM

    Hi, I upgraded to the Premium plan (2 year) but it is not reflected in my account.

    I clicked on the email that was sent for the special today.

     

    Thank you,

  • Ashwin JotForm Support
    Replied on December 8, 2014 at 11:15 PM

    Hello kodokan,

    I'm sorry for the trouble caused to you.

    I have taken care of your account issues and upgraded it to premium bi-yearly subscription. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!