What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    mobile responsive from is scrolling

    Asked by kauseway on December 09, 2014 at 01:30 AM

    I am trying to trouble shoot this. Why is this form scrollable in mobile view? As you can see I can slightly move the form to the right. I have taken everything out to see what is causing it, added/removed responsive settings. I cant figure out why it one fit on screen.Thanks!

     

    http://form.jotformpro.com/form/43420749689972

    Page URL:
    http://form.jotformpro.com/form/43420749689972

    Mobile mobile responsive settings thanks mobile view
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 09, 2014 at 08:01 AM

    Hello kauseway,

    I did check your form with its direct URL and it appears to be displaying correctly in my iPhone device. 

    Can you please confirm which mobile device you are using and we will take a look?

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by kauseway on December 09, 2014 at 11:26 AM

    If I start a new for with one entry it is not scrollable. This form I removed every field until I had 1 left. But it is still slightly scrollable. I want it to fit to screen and not have that slight scroll. Se example below the form slightly scrollable

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 09, 2014 at 12:55 PM

    Hello kauseway,

    The issue could be related to the custom css code. Are you checking your form in form designer or on an actual mobile device? 

    Can you please take a look at the following cloned form and see if this works as expected:  http://form.jotformpro.com/form/43425210140942?

    We will wait for your response.

    Thank you!