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  • Profile Image

    Is it possible to allow customers to submit to the form for multiple times?

    Asked by nex_US on December 09, 2014 at 03:26 AM

    Hi, i'll want to know if it's possible to create another submission for the same user.

    I have a ship order form with payment module by stripe.

    If my customer complete the first submission and he wants to create another submission, is he able to do it? After, 

    how can i create the total of all submission for payment of all submission for the same user (as multiple cart)

    Thank You

    Good work




  • Profile Image
    JotForm Support

    Answered by Welvin on December 09, 2014 at 08:42 AM

    Hi Sabatino,

    Yes, anyone can submit to your form for multiple times. But not unless you limit your form using any of the following features:




    As for the total, you would need to do it manually after you receive it. But I guess you wanted to let customers choose the same product and options. In that case, you can create sub-product items to your payment form. Here's how: http://www.jotform.com/help/264-Create-Sub-Products-Based-on-a-Product-Option.

    Let us know if you need any further assistance.


  • Profile Image

    Answered by nex_US on December 09, 2014 at 12:21 PM

    I need this:


    my form is the follow: http://form.jotformeu.com/form/43352463206348

    When customer finish first shipment order, before finalize booking, i want to give them the choice to create another order or not. If Customer wish to create another shipment order, he retake form from 1st step. When Customer has completed all orders, he have to pay total amount..

    Is it possible or not?

    I hope to have clarified my intention.

    Good work.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 09, 2014 at 01:48 PM

    I think that is possible by duplicating the fields and create another section. Then using our conditional logic to skip or show the additional fields.

    Here are the steps:

    a. Duplicate the fields. You can use our Field Manager option: https://www.jotform.com/help/242-How-to-Manage-Multiple-Fields. You can either put the duplicated fields to the first page of your form or create a new section using the page break tool.

    b. Add a Radio Button field that would serve as your question whether customer would add another order.

    c. Add a conditional logic to either show the additional fields or skip to the section.


    For showing multiple fields at once, you can use this method: https://www.jotform.com/help/297-Show-or-Hide-multiple-fields-at-once-using-form-collapse-tool.


    I have this example form http://www.jotformpro.com/form/43424865474967. It's using the Skip to a page condition.

    If the user select "Yes", the form will proceed to page 2. If "No", the form will proceed to page 3 to submit.

    First page fields are duplicated to the second page - as you could see it.

    Using the "Calculation Widget" to sum up the price fields. https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    Forwarding calculation widget total to Payment field by following this guide: https://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field.

    Let us know if you are confused or if you have any further questions related to the method.