What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Whoa...where'd jotform go?

    Asked by CIWisc on September 29, 2011 at 10:47 AM

    I was editing my form and suddenly the page disappeared!  This is the page that came up, and I can't get jotform back (I can only do this because I had this open in another browser tab)

    Website Offline, No Cached Version Available

    The website you are trying to access is currently offline. The most likely causes are the server is down for maintenance, there may be a network problem, or the site may be experiencing excessive load.

    The site uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages where they are available. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.

    If you continue to receive this error after you believe the site is back online, you can retry a live version of the site.

  • Profile Image

    Answered by brx250 on September 30, 2011 at 02:27 AM

    Hi CIWisc,

    What URL were you trying to access? If it doesn't work, try using "http://www.jotform.net" or "http://www.jotform.com". I've tried replicating your issue on our end and the site seems to be working fine. If you have additional details that might help, please feel free to let us know.

    Thank you for using JotForm. Hope to hear from you soon.

    Regards.

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    Albert |  JotForm Support