What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problema na conta

    Asked by jornadacientificacedsa on December 09, 2014 at 09:46 AM

    Não estou conseguindo sair da conta Premium para a conta Starter.




    Letícia Nunes

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    JotForm Support

    Answered by Charlie on December 09, 2014 at 12:35 PM


    Upon checking your account, I see that you have purchased an upgrade last December 1. And you have scheduled to downgrade it today? Your account will remain Premium until the subscription you made last December 1 expires, which is scheduled January 2, 2015. You will not be billed anymore.

    Let me know if I misunderstood your concern.

    Thank you.