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jornadacientificacedsaAsked on December 9, 2014 at 9:46 AM
Não estou conseguindo sair da conta Premium para a conta Starter.
Att.
Letícia Nunes
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CharlieReplied on December 9, 2014 at 12:35 PM
Hi,
Upon checking your account, I see that you have purchased an upgrade last December 1. And you have scheduled to downgrade it today? Your account will remain Premium until the subscription you made last December 1 expires, which is scheduled January 2, 2015. You will not be billed anymore.
Let me know if I misunderstood your concern.
Thank you.