What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change the username?

    Asked by gvanv on September 29, 2011 at 01:08 PM

    I have some forms I developed for a client, using my usual username. Now I was to transfer the account to them -- I have  changed the name, e-mail & password, but I can't find any place to change my username. Does this mean I can't use my own username with JotForm anymore?


    Gail van Varseveld


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    JotForm Support

    Answered by idarktech on September 29, 2011 at 01:20 PM

    Hi Tia,


    As far as i know it is not possible to change usernames in jotform. Thank you!




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    Answered by AtacanC on September 29, 2011 at 05:28 PM

    Hi gvanv,


    Because of the security of our customers, we do not change usernames anymore. Thank you for your undestanding.

    Kindest Regards