I can't cancel my premium subscription

  • Profile Image
    ozgurari
    Asked on September 29, 2011 at 01:50 PM

    Hi, I would like to cancel my subscription. When I click on cancel button I am forwarded to a PLIMUS page which asks me username and password. Although I enter my pass. It doesnot accept and when I click on I forgot my password button It does not recognise my e-mail address

     

    Please could you erase my account and stop taking mony from my credit card?

     

    Ozgur ARI

    Username ozgurari

     

    Thank you

  • Profile Image
    mliz
    Answered on September 29, 2011 at 01:57 PM

    Hi Ozgur ARI,


    Your request has been processed the subscription has been cancelled. Your account will remain Premium until the period you have paid for expires.

    Thanks for using JotForm.

  • Profile Image
    ozgurari
    Answered on September 29, 2011 at 02:02 PM

    Thank you much.