What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form is not submitting to database

    Asked by hishis on December 09, 2014 at 07:50 PM

    whenever my contact form is completed the submit button says please wait... and never loads to the thank you page NOR do i get any email about the submission.  Please help me.  I have multiple forms and have had nothing but excellent results from your platform.  the direct link for the form is

    http://form.jotform.us/form/43145168719157

    Page URL:
    thewindowanddoor.expert

    Screenshot
    contact form JotForm please wait platform
  • Profile Image

    Answered by val on December 10, 2014 at 01:16 AM

    Hi,

    I was tried submitting your form and its working or did you fix the issue? see my screenshot below.

     

    Thanks.

     

  • Profile Image

    Answered by hishis on December 10, 2014 at 01:27 AM

    strange  i just removed it completely after messing around with it. still the same result.  Should I just create a new one...? 8\

  • Profile Image

    Answered by val on December 10, 2014 at 03:31 AM

    Hi,

    I've tested twice your form and I didn't see any problem. Did you try clear your cache and what browser did you use? Also, I've cloned your form and its working fine.

    Thanks.